Terms of Use

These Terms of Use ("Terms") govern your use of the LaunchPad website at launchpad.mlabs.ng (the "Website") and any services you engage us to provide (the "Services"). Please read them carefully. They sit alongside our Privacy Policy, Cookie Policy, Refund & Cancellation Policy and Service Disclaimer, which form part of these Terms.

1. Who we are

LaunchPad is a business unit of MayR Labs Technologies (registered with the Corporate Affairs Commission as MAYR LABS TECHNOLOGIES, RC9662886), Asaba, Delta State, Nigeria. In these Terms, "LaunchPad", "we", "us" and "our" refer to MayR Labs Technologies acting through LaunchPad. "You" means the person using the Website or engaging the Services, or the organisation on whose behalf that person acts.

Website builds are delivered by Fera, the software delivery unit of MayR Labs Technologies. Fera's work is covered by these Terms and billed on a single LaunchPad invoice.

2. Acceptance of these Terms

By using the Website, you agree to these Terms. By accepting a quote, paying an invoice or a deposit, or instructing us to begin work, you agree that these Terms govern that engagement. If you do not agree, please do not use the Website or engage the Services.

Where we agree specific written terms with you for a particular engagement (for example, a scope document or proposal), those specific terms take priority over these Terms to the extent they conflict.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract. If you act for a business or other organisation, you confirm that you are authorised to bind it. Applications for students under 18 must be made by a parent or guardian.

Registration and compliance Services (CAC, NRS, SCUML and related work) are available only for Nigerian entities and filings, as they depend on Nigerian regulators. Career, branding, website and digital presence Services are available to clients outside Nigeria.

4. Quotes and pricing

4.1 Online prices are estimates

The Website lets you build a quote using the price helper, packages and service catalogue. Prices shown online are estimates until we confirm them in writing, because the final price can depend on details of your situation (for example, the number of directors, the type of entity or the scope of a website).

4.2 What prices include

Our fees are one-off fees in Nigerian Naira. Government and registry charges that the Service requires, such as CAC filing fees and domain registry fees, are included in the price, and you will not be asked to pay them separately for the scope quoted.

Some Services set you up on a platform that bills you directly, under your own account. Examples are software licences and subscriptions (such as Google Workspace or Microsoft 365), mailbox plans, payment-processor transaction fees and domain renewals after the first term. These costs are not part of our fee. Where a Service carries one, we name it, with who bills it and how often, on the Service page, in your quote and on your invoice, before you pay. The provider sets and may change its own rates.

4.3 Validity

A confirmed quote is valid for 30 days from the date we issue it. After that, we may need to reissue it, particularly if government or third-party fees have changed.

4.4 Errors

If a price on the Website or in a quote contains an obvious error (for example, a typing mistake or a technical fault), we may correct it. If the correction increases the price, we will tell you before starting work and you may cancel without charge.

5. Payment

Individual services are paid in full up front before work begins.
Packages are paid across milestones: a deposit to start work, and the balance on delivery. The deposit amount and milestones are set out in your quote or invoice.
Each quote and invoice carries a reference (for example, LP-0149). Please use it when paying and when writing to us.
We may pause work, or withhold final deliverables, while any amount due is unpaid.

Cancellations and refunds are covered by our Refund & Cancellation Policy.

6. Our responsibilities

We will:

carry out the Services with reasonable skill, care and diligence;
keep you informed of progress and of anything we need from you;
handle your information in line with our Privacy Policy;
provide the revision rounds stated for each Service.

7. Your responsibilities

To allow us to deliver the Services, you agree to:

provide accurate, complete, genuine and up-to-date information and documents;
ensure that you have the right to provide any information about other people (for example, co-directors, shareholders or trustees) and that they are aware of how it will be used;
respond to our requests, reviews and approvals promptly;
review deliverables and filings before approval, particularly names, spellings, dates and figures;
keep your own accounts secure, and change any password you have shared with us once our work is complete.

Delays or additional costs caused by inaccurate or late information are not our responsibility. If a filing has to be redone because information you supplied was incorrect, we may charge for the extra work and any extra government fees.

8. Timelines

Any timeline we give is an estimate. Many Services depend on regulators and third parties: a business name registration typically takes a few working days after we receive complete documents; limited companies take longer; incorporated trustees take longer still because of required newspaper publication. Regulators control their own processing times, and we cannot guarantee them. See our Service Disclaimer.

9. Intellectual property

9.1 Website content

The Website, including its text, design, graphics, logos, code and service descriptions, belongs to MayR Labs Technologies or its licensors. You may view and print pages for personal, non-commercial use. You may not copy, republish or commercially exploit Website content without our written permission.

9.2 Your deliverables

On full payment for a Service, ownership of the final deliverables created specifically for you (for example, your CV, logo, brand guidelines, company profile, business plan or website design and content) transfers to you. Until full payment, we retain ownership, and you may use drafts only for review.

This transfer does not include:

third-party materials such as fonts, stock images, plugins, themes or software, which are licensed to you on their own licence terms;
our pre-existing tools, templates, code libraries and know-how, for which you receive a non-exclusive, perpetual licence to use as part of the deliverable.

9.3 Your materials

You keep ownership of materials you give us. You grant us a licence to use them only to deliver the Services. You confirm you have the right to provide them and that they do not infringe anyone else's rights.

9.4 Portfolio use

With your consent, we may display non-confidential work (for example, a logo or website) in our portfolio and marketing. We will never publish confidential documents, personal data, or regulatory filings, and testimonials are published only with your consent. You can withdraw consent at any time.

10. Third-party platforms

Many Services involve third-party platforms, including CAC, NRS, Google, Microsoft, LinkedIn, Paystack, Monnify, WhatsApp and domain registrars. Your use of those platforms is governed by their own terms. We do not control them, and they may change their requirements, fees or policies, suspend accounts, or reject applications. We are not responsible for their decisions, but we will help you respond where we reasonably can.

11. Acceptable use

You must not:

use the Website or Services for any unlawful, fraudulent or misleading purpose, including registering a business to facilitate fraud or money laundering;
provide forged, altered or someone else's identity documents;
ask us to produce false qualifications, references or misleading application materials;
attempt to gain unauthorised access to the Website, its admin area or its systems, or interfere with its operation;
scrape, copy or resell Website content or pricing.

We may refuse or stop work, without liability, if we reasonably believe a request breaches this section or the law. Where the law requires, we may report suspected unlawful activity to the relevant authorities.

12. Limitation of liability

Nothing in these Terms limits liability that cannot be limited under Nigerian law, including liability for fraud.

Subject to that:

our total liability to you arising from any Service is limited to the fees you paid for the Service concerned;
we are not liable for indirect or consequential loss, loss of profit, loss of opportunity or loss of data;
we are not liable for decisions, delays, fee changes or errors of regulators and government agencies (including CAC, NRS and SCUML), or of third-party platforms;
we are not liable for loss caused by inaccurate information or documents you supplied, or by your delay;
we do not guarantee outcomes such as job offers, admissions, scholarships, search rankings or verification approvals.

The Website is provided "as is". We aim to keep it accurate and available, but we do not guarantee that it will be uninterrupted or error-free.

13. Indemnity

You agree to compensate us for reasonable losses, costs and claims we incur as a result of your breach of these Terms, false or unlawful information or documents you supplied, or materials you provided that infringe someone else's rights.

14. Suspension and termination

Either party may end an engagement in writing. The financial consequences are set out in our Refund & Cancellation Policy. We may suspend or end an engagement immediately if you seriously breach these Terms, including section 11. Sections that by their nature should continue (including intellectual property, liability, indemnity and governing law) survive termination.

15. Changes to these Terms

We may update these Terms from time to time. The "last updated" date shows the current version. Changes will not affect an engagement already under way unless you agree, or unless the change is required by law.

16. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria.

If a dispute arises, we will try to resolve it in this order:

Negotiation. Contact us at launchpad@mlabs.ng with your quote reference. Both parties will try in good faith to resolve the matter within 30 days.
Mediation. If negotiation does not resolve it, either party may propose mediation by a mutually agreed mediator in Delta State, with costs shared equally unless agreed otherwise.
Courts. If mediation fails or is refused, the dispute may be referred to the courts of Delta State, Nigeria, which will have jurisdiction.

17. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right does not waive it. You may not transfer your rights under these Terms without our consent. These Terms, together with your quote and the policies referred to above, form the entire agreement between us for the Services.

18. Contact

MayR Labs Technologies (LaunchPad) Asaba, Delta State, Nigeria Email: launchpad@mlabs.ng WhatsApp/phone: +234 904 603 1716